Privacy Policy

By accessing and browsing the Site, you accept, without limitation or qualification, having read and fully understood the Terms and Conditions set out hereafter. If you do not agree to these Terms and Conditions, you should refrain from using this site and its related services, nor should you share your personal details and information with us.

Person(s) responsible for the harvesting/management of your personal data

The person responsible is Paul TURNBULL

Legal Jurisdiction

This privacy policy is based on the General Data Protection Regulation of the European Parliament and of the Council, April 27, 2016 (2016/679), full text.

What Data do we collect about you and how do we use the Data?

When you contact us, whether by phone, email, through our websites or otherwise, we may keep a record of your communication to help solve issues that you might be facing, but also for training, quality assurance and statistical purposes, as well as to improve our products and services. You provide us with your details fully acknowledging the above.

Disclosing your personal information to others

we work with a number of trusted agents to receive hotel bookings e.g. Booking.com & Expedia. We only receive your details from them if you are attempting to secure a booking with us. We only provide them further information if we are required to do so to solve any issues e.g. corrected telephone numbers or photographic evidence.

We do not disclose any personal information without your permission unless we are entitled or obliged to do so under law.

We cannot be responsible for the privacy policies and practices of external sites even if you access them using links from our site or if you linked to our site from a third-party site. We recommend you check the privacy policy and marketing permissions of each site you visit.

Your rights

Under European law you have the following rights in respect of your personal information that we hold:

Right of access. You have the right to obtain confirmation of whether, and where, we are processing your personal information; information about the categories of personal information we are processing, the purposes for which we process your personal information and information as to how we determine applicable retention periods; information about the categories of recipients with whom we may share your personal information; and a copy of the personal information we hold about you.

Right of portability. You have the right, in certain circumstances, to receive a copy of the personal information you have provided to us in a structured, commonly used, machine-readable format that supports re-use, or to request the transfer of your personal data to another person.

Right to rectification. You have the right to obtain rectification of any inaccurate or incomplete personal information we hold about you without undue delay.

Right to erasure. You have the right, in some circumstances, to require us to erase your personal information without undue delay if the continued processing of that personal information is not justified.

Right to restriction. You have the right, in some circumstances, to require us to limit the purposes for which we process your personal information if the continued processing of the personal information in this way is not justified, such as where the accuracy of the personal information is contested by you.

Right to object. You have a right to object to any processing based on our legitimate interests where there are grounds relating to your particular situation. There may be compelling reasons for continuing to process your personal information, and we will assess and inform you if that is the case. You can object to marketing activities for any reason.

If you are resident in France, you also have the right to set guidelines for the retention and communication of your personal information after your death.

If you wish to exercise any of the above rights, you should email your request to: info@hotelaravis.com

Cookies

A cookie is a small text file that a website saves on your computer or mobile device when you visit the website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognizes that cookie, to develop a record of the user’s online activity.

Cookies help us enhance your experience when using the Site. They also help us understand how people use our site, such as which pages are most popular, so that we can better serve Site users.

We use Google Analytics, which uses cookies and similar technologies to collect and analyze information about use of the services and report on activities and trends. This service may also collect information regarding the use of other websites, apps and online resources. You can learn about Google’s practices by going to https://www.google.com/policies/privacy/partners/, and opt out of them by downloading the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout. To view Google’s privacy policy, please click here.

You will be given the option at each website to opt-out of being tracked by cookies.

Social Media Networks

The hotelaravis.com site may rely on certain services offered by third-party sites to improve the interactivity of the site. These include:

Share buttons -Twitter, Facebook, Google +.
Lists of tweets and Facebook posts.
Videos posted on Youtube.

The website has no influence on how these third-party sites use your personal data consequently you should to refer to their respective privacy policies. These can be accessed at:

Twitter – Privacy Policy https://twitter.com/privacy

Facebook – Privacy Policy https://www.facebook.com/about/privacy/update

Google – Privacy Policy https://policies.google.com/privacy?hl=policies

LinkedIn – Privacy Policy https://www.linkedin.com/legal/privacy-policy

Updates To This Privacy Policy

We reserve the right to amend/update our Privacy Policy Statement at any time. Any changes will become effective when we post the revised Privacy Policy. Your use of our online services following these changes means that you accept the revised Privacy Policy. We would encourage you to revisit these T &Cs on a regular basis to familiarise yourself with any changes.